Every company says they have a great culture. But what does that mean? For some that’s free lunch and ping pong tables, for others it’s remote work and work/life balance.
While those may be a part of culture, they are surface level.
To me company culture comes down to trust.
- Are you trusted to make decisions and do your work without being micromanaged?
- Do you trust your teammates to give you direct, honest feedback?
- Do they trust you to receive that feedback well and use it to do better work rather than starting drama?
- Do you trust your leaders to take care of your long-term interests?
- Can you trust that your team member is capable to do their part to hit company goals?
In a previous company the entire product team was regularly blindsided by the sales team and CEO selling features that didn’t exist and had to be built in a rush to meet a contract. That meant we didn’t trust the leadership or sales team.
Once that trust is broken it’s incredibly hard to come back from it.
A gossip problem is solved by taking feedback directly to the person it applies to rather than complaining to someone else.
Trust solves so many problems.
Keep your free lunches, I’d rather have a team that trusts each other over any other company perk.