Do you have a process for making decisions? I didn’t. Even though I’m a fan of mental models, I didn’t ever think about establishing a decision making process. Then the leadership team at ConvertKit came across a post from Coinbase about how they make decisions. At the same time we had received feedback from our team that […]
How to fix podcasting’s critical flawDespite growing incredibly quickly, podcasting is broken. The hundreds of creators starting podcasts each week are failing to see the major flaw with podcasting that will hamper their growth. The flaw comes down to one simple question… When was the last time you saw a podcast go viral? Blog posts go viral. YouTube videos go […]
Be a creator, not a criticYears ago I made an important choice: I will always be a creator, not a critic. This may sound like the obvious choice, but in today’s culture we often reward the critic with just as much attention and fame. Far more than they deserve. As more creators are daring to create, they often don’t meet […]
What company culture means to meEvery company says they have a great culture. But what does that mean? For some that’s free lunch and ping pong tables, for others it’s remote work and work/life balance. While those may be a part of culture, they are surface level. To me company culture comes down to trust. Are you trusted to make […]
Generating a side income through AirbnbI first setup my Airbnb account in 2011 as Hilary, Oliver, and I set out to travel around Europe for 5 weeks. Since then I’ve stayed at dozens of Airbnbs and loved all but one (unfortunately it’s not an interesting story). Over the years I’ve always wanted to see the other side of it as […]
Mental frameworks for making decisionsNow that I lead a team of 25 there are a lot more decisions to be made. Fast decision making is a major advantage to being a small company and something I’d hate for us to lose as we grow. To help, I’ve started listing out several mental frameworks I use for decision making. These frameworks […]
From losing money to a 51% profit margin in 5 monthsA few months ago I wrote about the difficulty of self-funding a rapidly growing startup. If you haven’t read that yet, go and do that now. I’ll wait. Here’s the quick timeline: JAN 2013 — Started on the idea for ConvertKit JUN 2013 — Reached $2,000 a month in recurring revenue (MRR). SEP 2014 — Revenue declines to $1,330 […]