What would you like to learn?

I write regularly on both design and marketing. In order to get introduced to my content, it's best that you pick one and go from there. Do you want to design better software or websites? Or build audiences and sell products?

Recent Articles

2017 in Review — The Year We Redesigned The Company

Another year complete. Time for another year in review post! For reference here are the past six years: 2016, 2015, 2014, 2013, 2012, and 2011. Personally I really enjoy going back and reading these posts for a snapshot of my mindset and goals at the time. As always, as you read 2017’s review, remember that […]

Generating a side income through Airbnb

I first setup my Airbnb account in 2011 as Hilary, Oliver, and I set out to travel around Europe for 5 weeks. Since then I’ve stayed at dozens of Airbnbs and loved all but one (unfortunately it’s not an interesting story). Over the years I’ve always wanted to see the other side of it as […]

The one question great designers ask

No matter your skill level, there’s one question you can start asking in order to think like a great designer: “How should it work?” Yep, it’s that simple. Not “How should it work?” But “How should it work?” Ignore what everyone else is doing. Ignore what the engineers say is possible or easy to build. […]

Direct Sales for Bootstrapped SaaS Startups: from $1,300 to $725,000 MRR

Venture-backed startups have used direct sales for a long time. Read any Jason Lemkin post and sales are part of the standard playbook. Raise capital, hire a sales team, get a list of leads, and dial until you convert them to customers. If that’s you, this article isn’t written for you. There’s another group in […]

Different by Design

My Books

I wrote two books on design that have received rave reviews. The first, The App Design Handbook, focuses on creating iPhone and iPad apps that are a joy to use.

In the second book, Designing Web Applications, I take the same design principles and apply them to design elegant software-as-a-service web applications.

Read my books »